Migration Service Fees, online charges, receipts and refunds

Papua New Guinea eVisa Fees | Current Charges & Payment Guide

PNG eVisa pricing is built from two different fee concepts. The Migration Service Fee (MSF) depends on the visa class and can be zero for some visitor permits. Separately, ICA charges a US$50 Online Lodgment Service Fee (OLSF) for applications lodged through the eVisa portal. That means US$50 is the complete online charge for some visitor routes—but only one part of the total for many business, work and specialist applications.

US$50 OLSFAll applications lodged online.
MSF variesDepends on the visa class.
Visitor MSF can be $0Easy Visitor 30/60 currently.
Final total shownCheck ICA's payment screen before paying.

How ICA structures the charge

Understand the MSF and OLSF before comparing prices

Migration Service Fee

MSF

Varies

The MSF is the immigration fee attached to the selected visa class. ICA's payment disclaimer confirms that the MSF can be US$0 in some circumstances.

Online Lodgment Service Fee

OLSF

US$50

ICA charges the US$50 OLSF for the convenience of lodging an application through the online portal.

Total

MSF + OLSF

Class-specific

Where an MSF applies, add it to the US$50 online fee. ICA displays the conversion and final amount before payment.

Important distinction: saying “the PNG eVisa costs US$50” is accurate only for a class whose MSF is currently zero.

Current live fee examples

Indicative eVisa charges by class

These examples reflect current ICA eVisa class information. Always use the live payment screen as the final fee authority.

Visa class Current MSF Online lodgement fee Indicative base total
Easy Visitor Permit — 30 Day US$0 US$50 US$50
Easy Visitor Permit — 60 Day US$0 US$50 US$50
Tourist — Tour Package US$0 in current class wording US$50 US$50
Tourist — Visiting Relatives US$0 in current class wording US$50 US$50
Business Short-Term Single Entry US$350 US$50 US$400
Business Short-Term Multiple Entry US$350 US$50 US$400
Restricted Employment Visa US$350 US$50 US$400
Special Exemption — Aid Worker / Volunteer US$50 US$50 US$100
Working Resident, student and specialist permits: use the exact live visa class or sponsor process to obtain the current fee. These categories can have different MSF structures, and it is safer not to publish a single blanket figure.

Visitor eVisa fees

The US$50 visitor charge is an online lodgement fee

ICA's current Easy Visitor Permit 60 Day wording explicitly states that there is no Migration Service Fee for the Visitor Permit, but applications lodged through the eVisa portal attract a US$50 fee. The current 30-day route follows the same online-fee structure.

30-day visitor

Current online base charge: US$50.

60-day visitor

Current online base charge: US$50.

MSF

Currently US$0 for these Easy Visitor Permit routes.

OLSF

US$50 for applications lodged through the online portal.

Not the same as “free visa”

A zero MSF does not mean there is no online lodgement charge.

Check nationality

The 30-day and 60-day classes have passport-specific eligibility.

Business fees

Business Short-Term currently has a US$350 MSF

ICA's live Business Short-Term class information currently lists a US$350 Migration Service Fee plus the US$50 online lodgement fee where applicable.

For an online application, that gives an indicative base total of US$400 before the portal's currency conversion.

Correction to the supplied draft: US$350 is not the complete online total for the current Business Short-Term class; it is the MSF before the US$50 OLSF is added.

Payment currency

Published fee and card charge are not necessarily in the same currency

Base rate in USD

ICA's payment disclaimer states that the base MSF rate is set in US dollars.

Online payments in AUD

The same payment disclaimer states that online MSF and OLSF payments are levied in Australian dollars using ICA's published conversion rate.

Check the final screen

ICA says the base USD amount, conversion rate and total levied amount are displayed before payment.

Why this matters: some embedded visa-class text still describes conversion into PNG Kina. For online payment, ICA's dedicated payment disclaimer specifically states AUD. Use the live payment screen as the final transaction authority.

Payment method

Use the methods actually offered by ICA's live gateway

Credit / debit statement

ICA says MSF and OLSF payments can appear as PNG Consulate General on card statements.

Third-party processor

ICA's payment disclaimer states that online payments are handled through a third-party provider.

No universal card-brand list published

The current public payment guidance reviewed here does not establish a complete “Visa and Mastercard only” rule.

Do not assume prepaid-card support

Use only a payment option actually presented by the live gateway.

Do not invent exclusions

The current public guidance reviewed here does not establish a universal ban list covering Amex, PayPal, transfers or every other payment method.

Issuer approval

If your bank blocks the transaction, contact the card issuer and verify the charge before retrying.

Payment receipt

ICA sends a receipt email after payment

ICA's current eVisa workflow states that once the visa fee is paid, a receipt email is sent. If the application is automatically granted, a separate email contains the authority-to-travel document. If additional consideration is required, ICA sends the final decision later.

Keep the payment receipt and decision messages together. The receipt confirms the financial transaction; it is not the same as visa approval.

Do not overstate: current public ICA guidance confirms a receipt email, but does not establish that every applicant receives an instant dashboard PDF or a specific universal alphanumeric tracking-code format.

Refund policy

The OLSF and MSF do not have the same refund rule

Charge Current ICA position Practical meaning
Online Lodgment Service Fee (US$50) Non-refundable The OLSF pays for the convenience of online lodgement.
Migration Service Fee Refundable only in very limited circumstances Do not assume a refusal automatically creates an MSF refund right.
Bank / card issuer charges Not controlled by ICA Any issuer FX fee or overseas-transaction charge depends on the card provider's terms.
Correction to the supplied draft: it is inaccurate to say all PNG eVisa fees are “completely non-refundable.” ICA specifically makes the OLSF non-refundable while allowing possible MSF refunds in very limited circumstances.

Requesting a refund

Eligible refund requests are handled by ICA

ICA's payment disclaimer says the third-party payment provider is not responsible for refund management. Applicants seeking an eligible refund must contact ICA.

The current payment disclaimer identifies refunds@immigration.gov.pg for refund requests.

Payment troubleshooting

Verify the transaction before trying to pay again

Card declined

Check available funds and ask your issuer whether an overseas or unusual online transaction was blocked.

No receipt email

Check spam and junk folders, then sign back into the portal before making another payment attempt.

Browser did not return

A timeout does not prove the payment failed. Check the portal and your bank/card record first.

Pending card authorisation

A bank hold alone does not prove ICA completed the application submission. Look for ICA's receipt email.

Possible duplicate transaction

Compare receipt emails and bank records before retrying or contacting ICA.

Statement descriptor

ICA says the charge can appear as PNG Consulate General.

Bank surcharges and foreign exchange

Your bank's fees are separate from ICA's visa charges

No universal 2–5% rule

The current ICA material does not state that every card issuer adds a 2% to 5% surcharge. Fees depend on your bank and card terms.

Exchange-rate differences

Your bank may use its own settlement rate or charge a foreign-transaction fee in addition to ICA's converted amount.

Check the exact card terms

If cost matters, review your issuer's overseas-transaction and currency-conversion policy before paying.

Bank statements and visa fees

A bank statement is not a universal payment prerequisite

The supplied draft asks whether applicants have compiled “three months of mandatory bank statements.” That is not a universal ICA requirement.

ICA's current Business Short-Term Multiple Entry wording explicitly says that a personal bank statement is not a mandatory requirement, although ICA may request one. Visitor and specialist requirements also vary by class.

Better approach: check the live class checklist instead of attaching financial documents purely because a generic visa guide says they are always required.

Fee misinformation to avoid

Common claims that should not be published as ICA rules

“Every PNG eVisa costs US$50”

False. US$50 is the OLSF; some classes also have a separate MSF.

“Business multiple entry costs US$350 total”

Incomplete. Current online base structure is US$350 MSF + US$50 OLSF.

“All fees are non-refundable”

False. OLSF is non-refundable; MSF refunds are possible in very limited circumstances.

“Visa and Mastercard are the only accepted cards”

The current public payment material reviewed does not publish that universal brand restriction.

“Prepaid travel cards are officially accepted”

Use the payment options actually displayed by the live gateway.

“Amex, PayPal and transfers are all officially prohibited”

Do not publish a universal exclusion list without current ICA evidence.

“Every bank adds 2%–5%”

Issuer fees vary and are not set by ICA.

“Every successful payment creates a dashboard PDF”

ICA confirms a receipt email, not a universal dashboard-PDF format.

“Three months of bank statements are mandatory before paying”

Not a universal ICA requirement; documentation depends on the visa class.

Before you pay

Run a final fee and application check

Correct visa class

Confirm the class matches your nationality, travel purpose and intended stay.

MSF checked

Do not assume the visitor fee applies to business, employment or specialist routes.

OLSF checked

Online applications currently attract a US$50 lodgement fee.

Final currency checked

Review the converted total shown on ICA's live payment screen.

Email correct

The receipt and decision are sent to your registered email address.

Documents complete

Payment triggers submission, so review the application first.

PNG eVisa fee FAQ

Common payment questions

How much is the 30-day Easy Visitor eVisa?

ICA's current class information shows no MSF for the 30-day Easy Visitor Permit, while online lodgement attracts a US$50 fee.

How much is the 60-day Easy Visitor eVisa?

The current Easy Visitor Permit 60 Day has no MSF, while an application lodged through the eVisa portal attracts a US$50 fee.

How much is the Business Short-Term visa?

ICA's live class currently lists US$350 MSF plus US$50 online lodgement fee, for a US$400 base online total before currency conversion.

Are all PNG eVisa fees refundable?

No. The US$50 OLSF is non-refundable. ICA says the MSF may be refunded only in very limited circumstances.

What currency is charged online?

ICA's payment disclaimer says base fees are in USD and online MSF and OLSF payments are levied in AUD using ICA's published conversion rate. Check the live payment screen for the final amount.

Will I receive a receipt?

Yes. ICA's eVisa workflow states that a receipt email is sent once the visa fee has been paid.

Use the live ICA total

Fees can differ sharply between visa classes

Confirm the visa class first, then review the MSF, US$50 online lodgement fee and converted total shown by ICA before authorising payment.

Official-reference policy

ICA's live payment screen is the final fee authority

VisaPNG is an independent information and visa-support website and is not the Papua New Guinea Immigration and Citizenship Authority. Fees, exchange rates and visa-class requirements can change.