Independent status
Preparation support is separate from the government decision
VisaPNG's existing public pages consistently describe the service as independent assistance. They explain that VisaPNG can help with application guidance, document preparation and status-support steps, while final approval, validity, processing times and entry conditions are determined by PNG immigration.
The official ICA eVisa system remains the government application channel. It asks applicants to choose the correct visa type, register, enter application details, upload required documents, pay the relevant fee and await the system's confirmation or final decision.